The role of service design in assistive technology research and development.
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Abstract
The objective of this study is to present and discuss the importance of service design in the research and development of Assistive Technology for older people. Through the bibliographic review, it is observed that the service design places people at the center of all projects and works on the definition of services from the point of view of the person, their expectations, their needs and their limitations with the aim of being able to offer positive experiences while using technology in their daily lives. This article concludes that the design of services is the key element for the research and development of Assistive Technology and contributes significantly to the care of the elderly at home.
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